Terms and conditions - Consumer Panel prize draw

Rodda’s Consumer Panel prize draw 2023 

Promotion dates:  06/10/23 – 15/10/23 

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. 

By completing Rodda’s Consumer Panel survey, you agree to be bound by these Terms and Conditions. Entry instructions form part of these Terms and Conditions and by participating, all panel members who opt in will be deemed to have accepted and be bound by the terms and conditions. Surveys submitted with incomplete information, or found to contain invalid information, shall be deemed invalid entries. Please retain a copy for your information. 

Promoter and Data Controller: 

1. Rodda & Son, (Rodda’s) The Creamery, Scorrier, Redruth, Cornwall, TR16 5BU. 

Eligibility: 

• Rodda’s Consumer Panel prize draw is only open to members of the Rodda’s Consumer Panel being contacted via email to fill in the survey. 
• The questionnaire is limited to one submission per person. 
• Employees and their immediate families, of Rodda’s (‘the Promoter’), its agents or anyone professionally connected with this promotion are not permitted to enter. 

• No purchase necessary. 

Promotional Period: 

• The questionnaire will be open for completion from15:00 06/10/23 and close at 00:00 15/10/23. Submissions received after this time will not be valid. 

How to Enter: 

• Once receiving an email from Rodda’s the recipient can click on the linked survey. After completion of the survey, consumers are given option to opt-in to the prize draw.  

• To opt in for the chance to win, participants must consent to being contacted and provide a valid email address they want to be contacted on.   
• Participants must then submit the survey.  

The Prize:  

• 20 x £20 love to shop vouchers will be given to the winners. There will be 10 winners per survey.  
• All prizes are non-transferable (no cash alternative) and will be issued to the email address provided at the time of opting-in. Prizes are as stated there are no alternatives except that in the event of circumstances outside of its control the Promoter reserves the right to substitute a similar prize, or part of the prize, of equal or greater value. 

• The prizes will be sent via email. Internet access is required to receive and use the vouchers.  

Winner Selection & Notification: 

• 10 winners per questionnaire will be selected using a random number generating software.  
• Winners will be notified via email within 2 weeks of the closing date. 
• If a winner does not provide valid contact details, is ineligible, rejects their prize or fails to respond to their email / direct message notifications within 14 days from the date of the initial notification, the prize will be reallocated by the Promoter to a reserve winner selected in the same manner as above. 

• If a winner does not provide a valid email address for sending the prize, the prize will be reallocated by the Promoter to a reserve winner selected in the same manner. 
• Prizes will be delivered within 14 working days of valid claim and the completion of any verification process.  
• The surname and county of the winner can be obtained by emailing marketing@roddas.co.uk and quoting ‘consumer survey’.  

General 

• If fulfilment or any element of this promotion is delayed or affected due to Covid-19 and resulting Government restrictions, or industry-wide supply chain issues, any affected entrants will be contacted by the Promoter and kept updated of any unavoidable changes to the promotion or prize. 

• The Promoter reserves the right to verify all entries including but not limited to address and identity details (passport, driving licence or equivalent) which winners must provide within 14 working days of notification of win and to refuse to award the prize and/or refuse further participation in the promotion and disqualify the participant if there are reasonable grounds to believe that there has been a breach of these Terms and Conditions by an entrant or otherwise where an entrant has gained unfair advantage in participating or won using fraudulent means. The Promoter may, at its sole discretion invalidate the relevant entry and disqualify the entrant from the Promotion, irrespective of the stage in the Promotion reached. 
• If for any reason any aspect of the Promotion does not function correctly, whether by means of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter that corrupts or affects the administration, integrity or fairness of the Promotion, then the Promoter may at its sole discretion cancel, modify or suspend the Promotion and/or invalidate affected entries with no liability to any entrant or any third party but will always endeavour to minimise the effect to participants in order to avoid undue disappointment. 
• The Promoter and its associated agencies and companies accept no liability for any loss, expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with the Promotion, the fulfilment of the prizes and/ or the use of the prizes other than such liability that cannot be excluded by law including death or personal injury caused by negligence, where liability shall be limited to the minimum permissible by law. 
• The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the promotion. 
• The Promoter’s decision in all matters relating to the Promotion is final and binding and no correspondence will be entered into. 

• If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect. 
• This Promotion is subject to English law and the exclusive jurisdiction of the English and Welsh courts unless you live in another part of the UK, in which case your local courts will have jurisdiction. 

Data Protection: 

• Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the individual’s prior consent. Please see the Promoter’s privacy policy for more information. 
• Fulfilment of the winners’ gift cards will be processed and sent via email. 

All personal and other data relating to entrants will be retained by The Promoter for a 3-month period after each draw date to assist in administering the competition in a consistent manner and to allow the answering of any queries regarding the prize draw. 

You can request access to your personal data, or have any inaccuracies rectified, by sending an email to DPO@roddas.co.uk. By participating in the promotion, entrants agree to the use of their personal data as described here. 

For any further information on the Terms and Conditions of this competition, please contact Marketing@roddas.co.uk.